Frequently Asked Questions
1) What age group is this suitable for?
Answer: From kids to adults.
2) Are the products for weight gain or weight loss?
Answer: Yes, we offer products tailored to specific dietary goals, such as high-protein snacks for muscle gain, low-calorie meals for weight management, and nutrient-rich options for overall health. Each product is clearly labeled with its nutritional benefits to help you choose the right one for your health.
3)Are your products gluten-free?
Answer: We offer a variety of gluten-free options. Please check individual product labels for specific information.
4) Do you use artificial preservatives, flavors, or colors?
Answer: No, we only use natural ingredients and avoid artificial additives.
5) Are your products suitable for vegans?
Answer: We offer some vegan products. Please read individual labels for more information.
6) Do you use refined flour in your products?
Answer: Our products are free from refined flour.
7) What type of products do you offer?
Answer: Our product range is a good mix of Ready to eat (rusks, puffs) and Ready to cook (instant mixes, noodles) options. We will keeping adding new products according to consumer needs.
8) How do we store the products after opening?
Answer: Please store the products in a cool dry place after opening.
9) How do your products compare to others on the market?
Answer: Our products stand out for their commitment to health, quality, and sustainability. We focus on using premium ingredients, avoiding artificial additives, and providing clear, transparent labeling to help you make informed choices.
10) Do you offer any discounts or promotions?
Answer: Yes, we offer regular promotions, discounts, and bundle deals on our website. Sign up for our newsletter to stay updated on the latest offers and product launches.
11) Can I buy your products in bulk?
Answer: Yes, we offer bulk purchasing options for many of our products, which can be a great way to save money and reduce packaging waste.
12) How can I incorporate your products into my daily routine?
Answer: Our products are versatile and easy to incorporate into your daily routine. Whether you're looking for quick, healthy snacks or meal prep premixes. We provide usage tips and recipes on our website.
13) Are your products environmentally friendly?
Answer: Yes, we are committed to sustainability and hence use millets in our products. Most of our packaging is made from recyclable materials, and we strive to reduce our carbon footprint.
14) Do you offer any products for people with food allergies?
Answer: Yes, we have a range of allergen-friendly products that are free from common allergens such as nuts, dairy, soy, and eggs. Each product is clearly labeled with its allergen information.
15) Are your products safe for pregnant or nursing women?
Answer: Our products are made from wholesome ingredients, but we always recommend that pregnant or nursing women consult with their healthcare provider before making any changes to their diet, including incorporating new products.
16) How do you handle returns or exchanges?
Answer: Customer satisfaction is important to us. If you're not completely satisfied with your purchase, we offer a hassle-free return or exchange policy.
17) Do you use any artificial sweeteners?
Answer: No, we avoid artificial sweeteners in our products. Instead, we use natural sweeteners like unrefined cane sugar.
18) Where can I buy these products?
Answer: Our products are available online through our website and other e-commerce channels like Amazon and Flipkart, and at select food stores nationwide.
19) What is the price range of the product line?
Answer: Our products are competitively priced to offer great value for premium, healthy ingredients. Prices vary depending on the product, but we strive to keep them affordable for everyday consumption.
20) How can I get in touch with customer service?
Answer: You can reach our customer service team via email, phone, or through our website's live chat feature. We're here to help with any questions or concerns you may have and strive to respond promptly to all inquiries.